A ½ day training course designed to assist Line Managers with the tools to help prevent and, if necessary, deal with the grievance process within their team. This course is for all Line Managers with responsibilities for managing employees.
What you will learn
This course is essential for any Line Manager responsible for the welfare and wellbeing of their team.
- Your policy and procedure.
- Prevention is better than cure.
- Legal framework.
- Record keeping.
- Employee representatives.
- 3 step model - establishing the facts, exploring the problem, establish the action needed.
- Moral & motivation at work.