A 1 day training course designed to help you get the most out of performance reviews for you and your team. Uncomfortable with performance reviews? Do you want to know how to get your staff to take personal responsibility for their performance? This course is ideal for managers or team leaders who conduct performance reviews, or will need to in the future.
What you will learn
This one-day workshop helps to build individuals confidence in conducting performance reviews with a mix of activities, discussion, presentation and case studies.
- What is performance management?
- The responsibilities of performance management.
- SMART objectives.
- Typical challenges.
- Conflict – why it happens and how to deal with it.
- Communication skills.
- Case study practical session.