Team Leaders and Supervisors Skills training course

A 2 day training course involving innovative "real-play" scenarios and practical exercises is designed for those who work in a technical role within an operational environment, and have progressed to Team Leader/Supervisor. This training provides the opportunity for learners to understand how to manage teams, by using a variety of training methods. You will learn new skills in a safe environment.

Benefits of attending for the learner

• Understand the differences in people and generations.
• Understand how their leadership style can impact on their team.
• Develop skills and knowledge of different leadership styles and how to adapt these to suit the person and task.
• Develop the knowledge and skills to motivate others.
• Develop the skills and confidence to challenge un-safe behaviour.
• Develop the skills to manage conflict.
• Understand the different tools and techniques to supervise people.

Benefits of attending for the employer

• Achieve an adaptable workforce who understands how to modify their behaviour so they can relate to other individuals, internally and externally, in a more effective manner.
• Team leaders and/or supervisors understand how to use different techniques to influence and motivate others.

What you will learn

Examples of key topics that can be covered include:

• Teams and how they are formed.
• Roles and responsibilities.
• Leading by example.
• Communication styles.
• Empowerment.
• Developing others.
• Skill/will matrix.
• Motivators.
• Questioning and listening skills.
• Observation skills.
• Effective and efficient.

What qualifications will you achieve?

• This course is accredited by the Institute of Leadership and Management (ILM).

How is this training delivered?

• The theory of the course is delivered in the classroom but there is an emphasis on using "real play" scenarios to practice skills learned.
• We simulate real situations, with actors, to test management skills. These are observed and discussed as a group to share best practice.
• The programme can be enhanced with the addition of psychometric testing and/or post course reinforcement, projects, or follow up workshops. The programme can be built to employer specification.

What do I need to bring with me?

• Learners are required to bring to bring their basic PPE with them - Hi-Vis jacket; safety boots; safety glasses; hard hat.