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Team Leaders and Supervisors Skills training course

Course code: LM-TLS  |  View the training area

Course overview

A 2 day training course involving innovative "real-play" scenarios and practical exercises is designed for those who work in a technical role within an operational environment, and have progressed to Team Leader/Supervisor. This training provides the opportunity for learners to understand how to manage teams, by using a variety of training methods. You will learn new skills in a safe environment.

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Benefits of attending for the learner

  • Understand the differences in people and generations.
  • Understand how their leadership style can impact on their team.
  • Develop skills and knowledge of different leadership styles and how to adapt these to suit the person and task.
  • Develop the knowledge and skills to motivate others.
  • Develop the skills and confidence to challenge un-safe behaviour.
  • Develop the skills to manage conflict.
  • Understand the different tools and techniques to supervise people.

Benefits of attending for the employer

  • Achieve an adaptable workforce who understands how to modify their behaviour so they can relate to other individuals, internally and externally, in a more effective manner.
  • Team leaders and/or supervisors understand how to use different techniques to influence and motivate others.

What you will learn

Examples of key topics that can be covered include:

  • Teams and how they are formed.
  • Roles and responsibilities.
  • Leading by example.
  • Communication styles.
  • Empowerment.
  • Developing others.
  • Skill/will matrix.
  • Motivators.
  • Questioning and listening skills.
  • Observation skills.
  • Effective and efficient.

What qualifications will you achieve?

  • This course is accredited by the Institute of Leadership and Management (ILM).

How is this training delivered?

  • The theory of the course is delivered in the classroom but there is an emphasis on using "real play" scenarios to practice skills learned.
  • We simulate real situations, with actors, to test management skills. These are observed and discussed as a group to share best practice.
  • The programme can be enhanced with the addition of psychometric testing and/or post course reinforcement, projects, or follow up workshops. The programme can be built to employer specification.

What do I need to bring with me?

  • Learners are required to bring to bring their basic PPE with them - Hi-Vis jacket; safety boots; safety glasses; hard hat.

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