skip to main content

Feedback received from our learners

Find out how our learners rated their training experience with Develop and discover their thoughts on the training coverage, facilities and trainer expertise.

Delivering Return on Investment (ROI) is one of our most important considerations, our evaluation questions focus on ROI to measure perception and reinforce the value of training to all.

Positive perceptions of training

Learners who "agree or strongly agree" with the statement Learners
Would recommend Develop Training to a friend or colleague 98.9%
Rated their overall training highly 96.9%
The training has improved the range of skills I have to fulfil my responsibilities at work 95.9%
My confidence to undertake tasks and responsibilities at work has improved as a result of the training 92.6%
The training has improved my ability to work safely 89.0%
My overall contribution at work will improve as a result of the training 89.1%
I have a greater understanding of the behaviours required to use my new skills effectively in my work 89.9%
As a result of the training I will assess risks associated with my work more carefully in the future 88.1%
I believe I can make a greater contribution to the aims and objectives of my employer 85.5%

In respect of our trainers

Scoring "Good or Excellent" for the question Learners
How good was the trainers knowledge of the subject? 92.4%
How well did the trainer support people on the course? 98.6%
How good were the trainer's presentation skills? 98.5%

We also conduct post course telephone surveys around 60-90 days after a course is completed, to test perceptions after the learner returns to the workplace.

Said "Yes" to the question Learners
Did the training improve your ability to work safely? 89.2%
Do you assess risks more carefully in the workplace? 82.3%
Has your confidence to undertake your job improved? 81.2%

See below for comments from some of our learners...

"Develop Training Ltd have supported Morrison Utility Services in training and developing our people in the key skills required for the utility industry. They have provided us with an excellent service combined with a quality assured training delivery to support our employees. Morrison Utility Services invests heavily in training to ensure it employs highly skilled and competent people and Develop Training Ltd has been a contributing factor to provide specific, relevant training and development."
Morrison Utility Services, comments on Develop Training Ltd being added to their Preferred Supplier list.

"I was really impressed by Brian's knowledge of the subject. Course power point presentation and hand-out booklet are also very well presented. Lots of practice questions papers reinforced my knowledge leading to a successful outcome of a pass at 83.3%. Very pleased - thank you."
Jonathan Rose, Landmarc Support Services Ltd, comments on the 18th Edition Wiring Regulations 2018 (BS7671: 2018) training course.

"The chance to further enhance my skills and relearn the use of the regs book."
David Cooper, SSE, comments on the 18th Edition Wiring Regulations 2018 REFRESHER (BS7671: 2018) training course.

"The course was fantastic. The tutor Mark was great, really knew his stuff and was really supportive throughout. The guys on the course were all great too and helped each other out. Great training venue, all staff were great. Will recommend to colleagues."
Robert Head, Leeds Teaching Hospitals NHS Trust, comments on the Authorised Person: Boiler and Pressure Systems training course.

"The course overall was good. The questions on the evening paper and exam were a little ambiguous and could have been clearer. Also closed book exams are a thing of the past, as an AP my reference documents for all subjects are what are important to me and where to find the information within these just as important, what I can remember of the top of my head is usually backed up with relevant references to documentation. On another note, lunches and rest area was good, both trainers we had were very knowledgeable and answered any questions to a high standard and the amount of switchgear you had available was impressive to meet the needs of many scenarios for my course and also plenty of others."
Adam Bulley, Amey Defence Services Ltd, comments on the Authorised Person: Electrical Standby training course.

"Not much to be improved on, lecturer was clear and concise but made it fun and interesting at the same time 10/10."
Paul White, European Weather Centre, comments on the Authorised Person: HV Commercial Refresher training course.

"Very good course, enjoyed it. Temperature was an issue, although we did have fans and windows open it was still hot."
James Cashley, Develop Training, comments on the Authorised Person: HV Healthcare Refresher training course.

"Fantastic experience with a fantastic tutor, made me feel at ease with my anxiety condition. Thankyou."
David Malcharek, INTU RETAIL SERVICES LIMITED, comments on the Authorised Person: LV Commercial training course.

"Knowledge gained, lecturer delivered course professionally and factual."
Stuart Drake, LMOB Electrical, comments on the Authorised Person: LV Healthcare training course.

"I always enjoy the training sessions at Develop. I have never attended a bad course & have always left feeling I have been armed with the best & most up-to-date info available. There is some inconsistency in the info given from one trainer to another, in this I mean, one trainer may place more emphasis/importance on one element that another trainer may think is less important but this is a minor detail & I just implement the most current training style/content I have been shown. Develop has a friendly & supportive atmosphere, the training staff are very good/knowledgeable & Develop would always be my favoured place to do my training in the future. Keep up the good work, best wishes, Llewellyn."
Llewellyn Plant, Sheffield Childrens NHS Trust, comments on the Authorised Person: LV Healthcare Refresher training course.

"Excellent course and the teacher was very knowledgeable."
Jonathan Swan, Interserve FM Ltd, comments on the Authorised Person: Mechanical training course.

"All round good experience."
Matthew Mulheran, Metro Rod, comments on the Brick Sewer Condition Classification to MSCC5 training course.

"Equality and respect shown throughout and support given during the activities. The pace of the course adapted to suit all delegates."
Emma Thomas, Icosa Water Ltd, comments on the Butt Fusion of Polyethylene Pipe training course.

"Great training course taught by an excellent instructor."
Richard Coulson, CLH Pipeline System (CLH-PS) Ltd, comments on the City & Guilds 6150-02/52 Working in Medium Risk Confined Spaces training course.

"An excellent trainer and he had an excellent rapport with the other trainees and myself. His way of teaching were calm and he had outstanding knowledge and experience. The office staff too at Develop were always welcoming in the morning and were very pleasant each day. The lunch provided with the course were a great touch and bonus to the training and I enjoyed my week there. Thank you and I will recommend Develop to others looking to further their skills and training."
James McLeod, Scotia Gas, comments on the City & Guilds Highways Reinstatement Training Units 1-6 & 9 training course.

"Good informative training environment - instructor with the necessary skills and knowledge to not only teach but also be able to explain in real life scenarios to get the point across."
David Davis, Knaresborough Engineering, comments on the City and Guilds 2391-52: Inspection, Testing and Certification of Electrical Installations training course.

"I like that the majority of the event was practical based and enabled me to get hands-on which I find the best way to learn."
Billy Harley, Northern Gas Networks, comments on the City and Guilds Excavation Support Techniques (Live Dig) training course.

"Relaxed learning environment where discussion was encouraged."
Ben Dean, ATS Controls, comments on the Competent Person Low Voltage Commercial training course.

"The course was well presented and equipped which made the training more robust and memorable. The trainer was very experienced and knowledgeable about the subject having useful real life examples to back up explanations. "
Chris Short, NIIT Ltd, comments on the Confined Space Entry and Escape Breathing Apparatus training course.

"Enjoyable course, good trainer and facility's were also good."
Alan John Hunter, Scottish Prison Service, comments on the Disinfection of Water Supply Systems in Buildings training course.

"More practical sessions required, still a very good course."
Martin Binnie, Mr Martin Binnie, comments on the Electrical to Mechanical Conversion training course.

"The tutor! Brilliant, a real credit to Develop training. Course was planned out exceptionally well. Ideal mix of class room and practical. Always checked delegates understanding. I never felt rushed and felt completely at ease asking lots of questions."
Emma Thomas, Icosa Water Ltd, comments on the Electro Fusion of Polyethylene Pipe training course.

"I think Rob was an excellent instructor who knew his subject matter inside out. He made the course enjoyable through his training methods and all the candidates are off the same opinion."
Andrew Manning, Ancala Water Services (Defence) Ltd, comments on the Enforcement of Water Supply (Water Fittings) Regulations 1999 training course.

"Just like to confirm again that both trainers for Theory and Practical Works and Assessments were both excellent as well as being very thorough and confirming our understanding of the Course Materials provided. Excellent support and guidance throughout the Training Course, thanks once again. Although saturated throughout the week adequately set out and delivered."
James William Jack, HTM Building Services Engineers Limited, comments on the F-Gas (Cat 1) City and Guilds 2079-11 training course.

"A very enjoyable course. Excellently forwarded by great teachers. The course in my opinion could not be improved to make it any better."
Neil Daniels, Mitie Technical Facilities Management Ltd, comments on the F-Gas (Cat 1) City and Guilds 2079-11 ASSESSMENT ONLY training course.

"Richard was a very knowledgeable and helpful tutor."
Jonathan Green, BT Plc, comments on the Fundamental Inspection, Testing and Initial Verification, City and Guilds 2392 training course.

"Gary provided me with a solid projection of the course requirements and where I need to be specifically; in terms of understanding Legislation, Regulations and Guidelines. Good advice provided on required reading and what is happening next to progress my course. Thank you very much."
Joe Black, ESP Electricity , comments on the GIRS Design Complex (City & Guilds) training course.

"Brian and Stewart were both excellent in their support throughout this course in the delivery of information and support to understanding technical matters. Brian made the course welcoming and achievable with his teaching methods. The facilities were very helpful with the course class sessions so that you can experience things in a practical sense. Thank you I thoroughly enjoyed this course."
Lee May, Guy's & St Thomas NHS Foundation Trust, comments on the High Voltage Authorised Person - HV Healthcare training course.

"Very good all round experience meeting and sharing knowledge with people from other organisation was very good. Develop staff handling of the entire training is very commendable. Please keep it up."
Kingsley Iwhiwhu, Jones Lang LaSalle Services Limited, comments on the High Voltage Authorised Person (Industrial & Commercial) training course.

"It was great, can't think of any problems."
Ronnie Toaduff, HM Courts And Tribunals Service - Property Directorate, comments on the HV Awareness for Managers training course.

"Learning more about dam safety from an expert."
Adam Hassoba, United Utilities PLC, comments on the Hydraulics and Hydrology for Supervising Engineers training course.

"Very useful course, Ian brought all the various regulations and attendees experiences together very well."
Graham Batty, ENGIE SERVICES LTD, comments on the Implementation of Safe Systems of Work by Authorised Persons for Confined Spaces training course.

"I really enjoyed this training and it was beneficial to me. I got better understanding of legionella. The lecturer was very helpful and supportive."
Anita Toogood, Selwood Housing Group, comments on the Legionella and ACOP L8 Awareness training course.

"Dan Sutherland was clearly passionate about teaching and the subject in hand, he was very knowledgeable and he communicated clearly which had a very positive impact on my learning. I learned some very good points and gathered key information that will help my career progression in the future. Develop clearly take their role seriously and are very willing to accommodate you when required to do so. Overall I would say it is one of the better courses I have been on."
Marc Leonard, Hull University Teaching Hospitals NHS Trust, comments on the Legionella Risk Assessment of Commercial Hot and Cold Water Systems training course.

"The trainer demonstrated a command of all aspects of how to Manage the Risks associated with Legionella and he was able to answer questions from delegates with similar confidence and authority. Secondly, the information was delivered in an interesting and engaging way which helped the delegates to grasp the Key Learning Points. I believe every delegate was successful in attaining the Aessessment Pass Mark first go, another measure of success."
Dennis Doman, Develop, comments on the Legionella: Role of the Responsible Person / Duty Holder / Landlord training course.

"Good location, lecture knowledge and facilities."
Stephen Kelly, CLP Envirogas Limited, comments on the Main Laying Skills - City and Guilds Electro Fusion training course.

"An absolute first class training package from which I have gained a lot of knowledge. Dan’s [the trainer] knowledge and enthusiasm for the subject is obvious but both the pace at which he delivered it and the variety of ways in which the information was presented really put the cherry on top! I particularly loved the "Who wants to be a Legionnaire?" quiz - a really fun and innovative way of getting the information to sink in! Overall, I attended the course with the goal of understanding what we should be doing, what we are doing and who should be doing what; and this is exactly the knowledge I left with. An excellent course and a brilliant trainer - thanks Dan and Develop Training!"
Andy Gowrie, Dounreay Site Restoration Limited, comments on the Management of Legionella Bacteria in Hot and Cold Water Systems training course.

"An overall better understanding of legionella compliance."
Sam Clarke, University of Southampton, comments on the Management of Legionella Bacteria in Hot and Cold Water Systems training course.

"Able to confidently test for dead, carry out specific tests on motors before installing. Knowledge about existing regulations associated with electrical works."
Michael Valerga, SUEZ Recycling and Recovery IOM Ltd, comments on the Mechanical to Electrical Conversion training course.

"Good course and good instructor, friendly and knowledgeable."
Richard Gough, Ancala Water Services (Defence) Ltd, comments on the National Water Hygiene Scheme training course.

"Learnt how to drill a water main, how to connect a plastic service to a top tee and learnt all about the different fittings from plastic to copper."
Michael Hegarty, J Murphy & Sons, comments on the Network Construction Operations Water Level 2 Service Laying training course.

"Very well presented by the Lecturer who clearly had lots of practical experience which he used well within his presentation."
Mark Bridgeman, BAE Systems PLC, comments on the NRSWA Location & Avoidance of Underground Apparatus training course.

"The trainer conducting the course was great. He made it very interesting throughout whilst still maintaining the importance of safety. Very good course taught to the class."
Stephen Bryan Bladon, British Telecom, comments on the NRSWA Monitoring Signing, Lighting & Guarding training course.

"The trainer was very pleasant and knowledgeable and the course was very good. The food was also very good."
Gareth Perry, Ancala Water Services (Defence) Ltd, comments on the NRSWA Signing, Lighting and Guarding Assessment training course.

"Would be beneficial if those attending the course had 3 to 6 months practical experience - I normally see the end results but I now know what the reports I see should look like. Instructor was superb and very professional - well done to him."
NIGEL CLEMENTS, Network Rail, comments on the Pipe Sewer Condition Classification to MSCC5 training course.

"The instructor had very good experience in what he was talking about, not straight from the book. Experience in what they are instructing you about is a great thing in training people makes it interesting and you can relate to it. Well done, great week. I will certainly pass your company on to my friends and work colleagues at National Grid and Triio."
Peter O'Kane, tRIIO - Morrison Skanska JV, comments on the Service and Mainlaying Skills for Managers training course.

"I would like to say how well the course was delivered. Broken down into easy to understand modules and felt at ease throughout the entire session. Your trainer was extremely friendly and polite and made everyone feel like part of a team. I would happily book more training with your company and will also recommend you to my friends and colleagues."
David Kraus, D Kraus Plant, comments on the SHEA Gas training course.

"A very good course. A lot to get through in one day so maybe 1.5 days would be better for the attendees and the trainer."
Nigel Upson, Pointer Ltd, comments on the SHEA Water training course.

"This one day training course was excellent. It provided all that was required. It was paced at an excellent rate with a very knowledgeable facilitator. His personal / professional skills were excellent. It was a pleasure to attend and learn and this will leave me with a very good impression of Develop Training. Thank you, Perry."
Perry Dobbins, Wales and West Housing Association, comments on the Thermostatic Mixing Valves training course.

"I was pleasantly surprised how good the facilities at Derby were, Rob Griffith was an excellent tutor who's ability to make you understand the subject is second to none. I would highly recommend."
Marc Leonard, Hull University Teaching Hospitals NHS Trust, comments on the Type BA Verifiable Reduced Pressure Zone Device Testing training course.

"Safety attention to detail and information given."
John Callaghan, G4S Facilities Management (UK) Ltd, comments on the Unvented Hot Water Storage Systems training course.

"Dennis was an excellent trainer, exceptional knowledge, both technical and experience."
Darren Lewis, Winchester City Council, comments on the Waste Water Treatment Process Operations training course.

"Could have extended this to a three day course as there was a lot of information that was very quickly dealt with and could potentially have been covered in greater depth e.g. commissioning. Apart from that it was well presented by a very knowledgeable engineer, with a good balance of humour and seriousness. It is worth pointing out that there was excellent support from the Administrator and she ought to be complimented on the manner in which she carried out her role."
Paul Watson, QA Ltd, comments on the Water Supply (Water Fittings) Regulations training course.

© Develop 2019