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Feedback received from our learners

Find out how our learners rated their training experience with Develop, discover their thoughts on the training coverage, facilities and trainer expertise.

Delivering Return on Investment (ROI) is one of our most important considerations, our evaluation questions focus on ROI to measure perception and reinforce the value of training to all.

Evaluation of feedback for training with Develop

  • Would you recommend Develop Training to a Friend or Colleague? - 98.9% said Yes
  • How would you rate the course overall? - 96.9% said Good or Excellent

Percentage of positive perceptions

Learners who "Agree or Strongly Agree" with the following statements:

  • This training has improved the range of skills I have to fulfil my responsibilities at work - 95.9%
  • My confidence to undertake tasks and responsibilities at work has improved as a result of this training - 92.6%
  • This training has improved my ability to work safely - 89%
  • My overall contribution at work will improve as a result of this training - 89.1%
  • I have a greater understanding of the behaviours required to use my new skills effectively in my work - 89.9%
  • As a result of this training I will assess risks associated with my work more carefully in the future - 88.1%
  • I believe I can make a greater contribution to the aims and objectives of my employer - 85.5%

In respect of our trainers

Learners scoring "Good or Excellent" for the following statements:

  • How good was the trainers knowledge of the subject? - 92.4%
  • How well did the trainer support people on the course? - 98.6%
  • How good were the trainer's presentation skills? - 98.5%

We also conduct post course telephone surveys around 60-90 days after a course is completed, to test perceptions after the learner returns to the workplace.

Learners who said "Yes" to the following statements:

  • Did the training improve your ability to work safely? - 89.2%
  • Do you assess risks more carefully in the workplace? - 82.3%
  • Has your confidence to undertake your job improved? - 81.2%

See below for comments from some of our learners...

"It was great that lunch was provided the remote location but would be better with more healthier options. Other than that I thought the course was great and I learnt a lot which I can now use in my workplace. "
Lauren Clegg, UPP Group Ltd, comments on the Management of Legionella Bacteria in Hot and Cold Water Systems training course.

"Terry was a fantastic teacher and I will highly recommend this course to my colleagues."
Jozef Quinn, Costain Ltd, comments on the Mechanical to Electrical Conversion training course.

"Very good all round experience meeting and sharing knowledge with people from other organisation was very good. Develop staff handling of the entire training is very commendable. Please keep it up."
Kingsley Iwhiwhu, Jones Lang LaSalle Services Limited, comments on the High Voltage Authorised Person (Industrial & Commercial) training course.

"The course was fantastic. The tutor Mark was great, really knew his stuff and was really supportive throughout. The guys on the course were all great too and helped each other out. Great training venue, all staff were great. Will recommend to colleagues."
Robert Head, Leeds Teaching Hospitals NHS Trust, comments on the Authorised Person: Boiler and Pressure Systems training course.

"Enjoyable course, good trainer and facility's were also good."
Alan John Hunter, Scottish Prison Service, comments on the Disinfection of Water Supply Systems in Buildings training course.

"The course overall was good. The questions on the evening paper and exam were a little ambiguous and could have been clearer. Also closed book exams are a thing of the past, as an AP my reference documents for all subjects are what are important to me and where to find the information within these just as important, what I can remember of the top of my head is usually backed up with relevant references to documentation. On another note, lunches and rest area was good, both trainers we had were very knowledgeable and answered any questions to a high standard and the amount of switchgear you had available was impressive to meet the needs of many scenarios for my course and also plenty of others."
Adam Bulley, Amey Defence Services Ltd, comments on the Authorised Person: Electrical Standby training course.

"I think Rob was an excellent instructor who knew his subject matter inside out. He made the course enjoyable through his training methods and all the candidates are off the same opinion."
Andrew Manning, Ancala Water Services (Defence) ltd, comments on the Enforcement of Water Supply (Water Fittings) Regulations 1999 training course.

"It was great, can't think of any problems."
Ronnie Toaduff, HM Courts and Tribunals Service, comments on the HV Awareness for Managers training course.

"Just like to confirm again that both trainers for Theory and Practical Works and Assessments were both excellent as well as being very thorough and confirming our understanding of the Course Materials provided. Excellent support and guidance throughout the Training Course, thanks once again. Although saturated throughout the week adequately set out and delivered."
James William Jack, HTM Building Services Engineers Limited, comments on the F-Gas (Cat 1) City and Guilds 2079-11 training course.

"The trainer was very approachable during the event, very knowledgable throughout the event and was content to stop and tackle questions clearly enjoying his subject."
Julian Rayner, HM Courts and Tribunals Service, comments on the Legionella and ACOP L8 Awareness training course.

"I would like to say how well the course was delivered. Broken down into easy to understand modules and felt at ease throughout the entire session. Your trainer was extremely friendly and polite and made everyone feel like part of a team. I would happily book more training with your company and will also recommend you to my friends and colleagues."
David Kraus, D Kraus Plant, comments on the SHEA Gas training course.

"The trainer demonstrated a command of all aspects of how to Manage the Risks associated with Legionella and he was able to answer questions from delegates with similar confidence and authority. Secondly, the information was delivered in an interesting and engaging way which helped the delegates to grasp the Key Learning Points. I believe every delegate was successful in attaining the Aessessment Pass Mark first go, another measure of success."
Dennis Doman, Develop, comments on the Legionella: Role of the Responsible Person / Duty Holder / Landlord training course.

"A very enjoyable course. Excellently forwarded by great teachers. The course in my opinion could not be improved to make it any better."
Neil Daniels, Mitie Technical Facilities Management Ltd, comments on the F-Gas (Cat 1) City and Guilds 2079-11 ASSESSMENT ONLY training course.

"Richard was a very knowledgeable and helpful tutor."
Jonathan Green, BT Plc, comments on the Fundamental Inspection, Testing and Initial Verification, City and Guilds 2392 training course.

"The tutor we had on the AP15 course, Stuart, was fantastic very clued up. Highly recommend attendance with Stuart as a tutor. Fantastic."
Nathan Perry, Platinum Facilities And Maintenance Services, comments on the High Voltage Authorised Person (Industrial & Commercial) training course.

"The instructor had very good experience in what he was talking about, not straight from the book. Experience in what they are instructing you about is a great thing in training people makes it interesting and you can relate to it. Well done, great week. I will certainly pass your company on to my friends and work colleagues at National Grid and Triio."
Peter O'Kane, tRIIO - Morrison Skanska JV, comments on the Service and Mainlaying Skills for Managers training course.

"Great, this was a very full on course maybe be better to extend extra days to absorb information."
Steven York, Anglian Water Services Ltd, comments on the Mechanical to Electrical Conversion training course.

"Very useful course, Ian brought all the various regulations and attendees experiences together very well."
Graham Batty, ENGIE SERVICES LTD, comments on the Implementation of Safe Systems of Work by Authorised Persons for Confined Spaces training course.

"I always enjoy the training sessions at Develop. I have never attended a bad course & have always left feeling I have been armed with the best & most up-to-date info available. There is some inconsistency in the info given from one trainer to another, in this I mean, one trainer may place more emphasis/importance on one element that another trainer may think is less important but this is a minor detail & I just implement the most current training style/content I have been shown. Develop has a friendly & supportive atmosphere, the training staff are very good/knowledgeable & Develop would always be my favoured place to do my training in the future. Keep up the good work, best wishes, Llewellyn."
Llewellyn Plant, Sheffield Childrens NHS Trust, comments on the Authorised Person: LV Healthcare Refresher training course.

"Gary provided me with a solid projection of the course requirements and where I need to be specifically; in terms of understanding Legislation, Regulations and Guidelines. Good advice provided on required reading and what is happening next to progress my course. Thank you very much."
Joe Black, ESP Utilities Group Ltd, comments on the GIRS Design Complex (City & Guilds) training course.

"I was pleasantly surprised how good the facilities at Derby were, Rob Griffith was an excellent tutor who's ability to make you understand the subject is second to none. I would highly recommend."
Marc Leonard, Hull & East Yorks Hospitals, comments on the Type BA Verifiable Reduced Pressure Zone Device Testing training course.