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Feedback received from our learners

Find out how our learners rated their training experience with Develop, discover their thoughts on the training coverage, facilities and trainer expertise.

Delivering Return on Investment (ROI) is one of our most important considerations, our evaluation questions focus on ROI to measure perception and reinforce the value of training to all.

Evaluation of feedback for training with Develop

  • Would you recommend Develop Training to a Friend or Colleague? - 98.9% said Yes
  • How would you rate the course overall? - 96.9% said Good or Excellent

Percentage of positive perceptions

Learners who "Agree or Strongly Agree" with the following statements:

  • This training has improved the range of skills I have to fulfil my responsibilities at work - 95.9%
  • My confidence to undertake tasks and responsibilities at work has improved as a result of this training - 92.6%
  • This training has improved my ability to work safely - 89%
  • My overall contribution at work will improve as a result of this training - 89.1%
  • I have a greater understanding of the behaviours required to use my new skills effectively in my work - 89.9%
  • As a result of this training I will assess risks associated with my work more carefully in the future - 88.1%
  • I believe I can make a greater contribution to the aims and objectives of my employer - 85.5%

In respect of our trainers

Learners scoring "Good or Excellent" for the following statements:

  • How good was the trainers knowledge of the subject? - 92.4%
  • How well did the trainer support people on the course? - 98.6%
  • How good were the trainer's presentation skills? - 98.5%

We also conduct post course telephone surveys around 60-90 days after a course is completed, to test perceptions after the learner returns to the workplace.

Learners who said "Yes" to the following statements:

  • Did the training improve your ability to work safely? - 89.2%
  • Do you assess risks more carefully in the workplace? - 82.3%
  • Has your confidence to undertake your job improved? - 81.2%

See below for comments from some of our learners...

"Develop provide quality training to our Low Voltage Electrical Authorised Persons. Engineers have benefited greatly from attending the courses and bring their knowledge back to the workplace. Their national training capability ensures consistency throughout our UK sites."
David Noonan, Chief Engineer, INTU Retail Services Ltd.

"Develop has been a key partner in the delivery of quality health & safety and technical training to meet our business needs and establish a competent workforce."
Tracey Greener, Training Contracts Manager, Northumbrian Water Ltd.

"Develop has the capability, expertise and commitment to mould their offering around our precise needs. We know we can always rely on them for advice and support."
Cormac O’Connell, Head of Operations, McNicholas Construction Company Ltd.

"Develop Training has delivered accredited Streetworks training and assessment to Openreach engineers UK wide. Courses are specifically tailored to company needs and our engineers highly value the experience gained on live roads during practical exercises."
Linda Cole, Strategic Supplier Management, BT Group PLC.

"Develop provide top quality confined spaces training, with excellent practical exercises that have helped ensure compliance and improve safety across our workforce."
Thomas Adams, Mechanical Engineering Supervisor, Aquatech Engineering Services.

"Our relationship with Develop Training Ltd has grown over many years based upon high quality delivery. DTL plays a lead role in developing the competences we require our managers and operatives to have to take our Company forward."
Neil Snell, Head of Training and Development, Scotia Gas Networks.

"Develop has provided active support in the development of First Line Managers at SGN. The provision of their bespoke programmes and ILM qualifications will improve individual performance and develop core management skills."
Neil Snell, Head of Training and Development, Scotia Gas Networks.

"Using the LAP has had a massive impact on the efficiency and delivery of our technical training services. In particular, it provides users with a quick and easy method of identifying training requirements and booking courses. This has resulted in us streamlining the overall process, through which we’ve booked almost 2,000 training dates in the first three months of using the platform."
Joanne Green, Training & Competence Manager, tRIIO.

"Having taken the time to fully understand Siemens' rigorous Code of Practice and metering procedures, Develop Training designed a tailored smart meter training programme that ensures our delivery teams are fully versed in the required standards and ready to operate effectively in the field."
Brian Jobe, Head of Field Operations, Siemens Metering Services