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SSA & DTL partner on public sector management training programme

SSA & DTL partner on public sector management training programme

27 April 2018

The rise of collaborative working across public sector bodies in response to some of the most intractable challenges in society has led to a new kind of management training programme.

Designed to be funded through the Apprenticeship Levy, the Level 5 Operational/Departmental Manager programme, is a joint venture between Develop Training Ltd (DTL) and public sector teaching company Shared Service Architecture (SSA).

New skills

With public sector bodies from local authorities to emergency services working together as never before, the programme is aimed at giving middle managers the skills to deliver collaborative projects.

Built on proven project management standards, this levy funded level 5 apprenticeship is specifically tailored to sharpen management skills in collaborative transformation and shared service leadership.

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Two major challenges

“Public sector organisations face two major challenges today; firstly austerity measures have led to a shortage of funding and secondly the fact that big problems facing our society, such as loneliness in the elderly or homelessness, require new ideas, ways of working and a multi-agency approach.” said Dominic Macdonald-Wallace, a Director of SSA. “Add to that the fact that organisations such as the police and fire services have a statutory duty to collaborate, and there is a growing trend towards collaboration.”

However, Dominic also points out that collaborative working is not easy, with SSA’s own research showing more than half of public sector collaborations fail to deliver what was promised in the business case, largely due to a lack of management skills and leadership.

Joint venture

The joint venture with DTL will help to equip a generation of middle managers with the specialist skills they need and also allow public sector bodies to fund the process through the Apprenticeship Levy.

Chris Wood, CEO of DTL, said: “We are delighted to be partnering with SSA whose specialist knowledge of collaborative working in the public sector is second to none. Both organisations believe that this programme can have a substantial impact on improving success rates in shared service and collaboration projects with significant economic and social benefits.”

A key element of the programme is its practical nature. SSA currently offers a three-day introductory course in collaborative transformation with the opportunity to progress to a six-month post graduate programme.

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A gap in the market

The programme fills a gap by appealing to non-academic middle managers, such as those in housing, local government, health, or emergency services, who may not be trained to degree level. The 15-18 month programme sees each delegate focusing on delivering a specific, real-world collaborative project chosen by his or her employer. This is not only practical experience for the delegate but also requires the buy-in of his or her employer as well as other agencies and potentially budget holders.

Designed for front line staff

The managers and project delivery teams who will undergo the training are often working at the front line and tasked with facilitating and managing the delivery of collaborative working and shared services between organisations. They are working with teams to co-design and co-deliver new, better, lower-cost public services. Examples include back/front office shared services, health and social care integration, the emergency services duty to collaborate, housing partnerships and mergers, and combined authority development.

The programme combines onsite assessment with interactive and practical workshops, wrapped around the collaboration or shared service project assignment selected by each delegate’s employer. It will also be supported by a series of practical collaborative working tools, templates and techniques specifically designed to accelerate the pace and scale of collaborative working.

Professional recognition

Successful delegates will be awarded professional recognition as CTArc™ (Collaborative Transformation Architect), and provided with a pathway to a Level 7 Postgraduate Certificate in Collaborative Transformation.

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