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UPDATED WHITEPAPER: Legionella

UPDATED WHITEPAPER: Legionella

DTL has updated its popular whitepaper 'Controlling Legionella: Training and compliance for air conditioning and water systems maintenance' following new guidance for spas & pools issued by the HSE.

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Improving the skills of Team Leaders and Supervisors

Do you need to understand how to motivate and inspire your team? Could you improve your communication skills?

This 2 day workshop involving innovative "real-play" scenarios and practical exercises is designed for those who work in a technical role within an operational environment, and have progressed to Team Leader/Supervisor.

This workshop provides the opportunity for delegates to understand how to manage teams, by using a variety of training methods. Delegates will learn new skills in a safe environment.

Please see below for our full training overview for Team Leader and Supervisor Skills.

Benefits of attending for the delegate

  • Understand the differences in people and generations.
  • Understand how their leadership style can impact on their team.
  • Develop skills and knowledge of different leadership styles and how to adapt these to suit the person and task.
  • Develop the knowledge and skills to motivate others.
  • Develop the skills and confidence to challenge un-safe behaviour.
  • Develop the skills to manage conflict.
  • Understand the different tools and techniques to supervise people.

Benefits of attending for the employer

  • Achieve an adaptable workforce who understands how to modify their behaviour so they can relate to other individuals, internally and externally, in a more effective manner.
  • Team leaders and/or supervisors understand how to use different techniques to influence and motivate others.

What you will learn

Examples of key topics that can be covered include:

  • Teams and how they are formed.
  • Roles and responsibilities.
  • Leading by example.
  • Communication styles.
  • Empowerment.
  • Developing others.
  • Skill/Will matrix.
  • Motivators.
  • Questioning and listening skills.
  • Observation skills.
  • Effective and Efficient.

How is this training delivered?

  • The theory of the course is delivered in the classroom but there is an emphasis on using "real play" scenarios to practice skills learned.
  • We simulate real situations, with actors, to test management skills. These are observed and discussed as a group to share best practice.
  • The programme can be enhanced with the addition of psychometric testing and/or post course reinforcement, projects, or follow up workshops. The programme can be built to employer specification.

What qualifications will you achieve?

  • This course is accredited by the Institute of Leadership and Management (ILM).

Do you need to bring anything with you?

  • Delegates are required to bring to bring their basic PPE with them - Hi-Vis jacket; safety boots; safety glasses; hard hat.

Delegates undertaking this course might also consider:

  • These are stand-alone courses, but you may wish to consider other Management Development courses from the "effective range".
  • Develop also offer a bespoke range of ILM products at Levels 3 and 5 in Leadership and Management.