The "effective range" of Management Skills workshops
Improve the essential management skills of the workforce, from business writing and communication skills to team development and crisis management. Workshops can be tailored to suit the business' training requirements.
Our management skills workshops are stand-alone courses. Delegates will receive a Develop Training Certificate of Attendance, if you require an external accreditation, for example ILM or City & Guilds, we can discuss these on an individual basis.
Management Skills Workshops
- Business Writing Skills
Improve the quality and effectiveness of your written communication at work. Key focus on developing effective business and report writing skills.
- Communication Skills - Influencing Others
Develop the communication tools, techniques and skills to be more assertive in the workplace. Learn how to influence people in the work environment.
- Communication Skills - Presenting to Groups
Designed to improve confidence and communications skills when giving informal and formal presentations to groups. Basic skills that will benefit all.
- Communication Skills - Understanding Yourself and Others
Understand your own communication skills and issues. Learn how to be more effective at communicating and building rapport with colleagues and clients.
- Conflict Management Skills
Raise awareness of conflict management and increase effectiveness when dealing with distressed individuals. Discover techniques to avoid conflict.
- Customer Service - An Introduction
Improve the quality and effectiveness of customer service. Understand good practice of customer care to increase your key performance indicators.
- First Line Management - An Introduction
Gain an understanding of how to effectively manage and motivate others. Learn management skills and find out how to implement them in your workplace.
- Performance Appraisal
Helping team leaders and managers deliver performance appraisals. Understand how to make appraisals meaningful for both the manager and employee.
- Presentation Skills - Preparing and Presenting
Increase your confidence when preparing and presenting to others. Workshop provides the opportunity for you to practice key presentation skills.
- Team Development
Build team development skills and improve team efficiency in the workplace. Workshop which will benefit anyone who is part of a team or leads a team.
- Time Management
Improve your time management capabilities. Learn to understand managing time and become more proactive over the control of work tasks and priorities.