Company policy is to closely follow the information, advice and guidance published by the Government (particularly for educational settings) and to adopt good practice and proportionate hygiene measures.
Call us on 0800 876 6708 for further guidance on your training events.
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Cleaning and hygiene regimes
- All classroom tables, boards, markers and hard surfaces are sanitised daily.
- Receptionists will continue to sign people into the training centres.
- All lanyards are sanitised after use.
- Hand sanitiser is available around the training centres.
People who are ill
This remains largely unchanged. All persons presenting at training centres with obvious COVID like symptoms will be asked to reschedule their training without penalty.
All persons with relevant symptoms must follow government guidance for testing or self-isolation. We will reschedule their training without penalty.
If a delegate falls ill on an event we will follow government guidance to ensure they can gain medical attention or return home safely.
Dependent upon all factors, particularly regards those who may have had close contact, actions will be undertaken to complete courses or repatriate delegates.
Amended and cancelled courses
Where there is a verifiable and sound reason to request changes to any planned training Develop Training will of course seek to work with customers to reschedule training at no penalty. We would expect training to be rescheduled where individuals have been advised to self-isolate by the NHS or where it may be in line with published Government guidance.
Where practicable Develop Training will seek to make reasonable adjustment to accommodate reasonable requests.
Arbitrary cancellations, those which are not in line with published Government guidance, will continue to be chargeable under our standard terms and conditions.