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Delivering Performance training course

Course code: LM-DP

Course overview

A 1 day training course that looks at the skills and techniques for maximising the performance of your teams and the individuals within the teams. Suitable for anyone wishing to develop their management, supervisory and leadership skills to improve their own performance and that of their teams.

This course can also be run over 2 days.

Delivering Performance

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Benefits of attending for the learner

  • An understanding of the principles of delivering performance in line with the company's core values.
  • How to ensure your objectives and those for your team are SMART.
  • Strategies to improve communication.
  • Techniques to motivate individuals.
  • How to unlock the potential within your team.
  • An awareness of how important feedback is and what can happen when it is delivered effectively.

What you will learn

The course looks at several aspects of delivering performance by managing both individuals and teams successfully. The sessions are interactive and involve presentation, discussion and group exercise.

Course content:

  • Benefits of a performance management culture.
  • Measuring performance by setting SMART objectives.
  • Effective communication.
  • Preparing for reviews.
  • Dealing with difficult conversations.
  • Theories of motivation.
  • Coaching to maximise performance.
  • Giving effective feedback.

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