A 2 day training course involving innovative "real-play" scenarios and practical exercises is designed for those who work in a technical role within an operational environment, and have progressed to Team Leader/Supervisor. This training provides the opportunity for learners to understand how to manage teams, by using a variety of training methods. You will learn new skills in a safe environment.
What you will learn
Examples of key topics that can be covered include:
- Teams and how they are formed.
- Roles and responsibilities.
- Leading by example.
- Communication styles.
- Developing others.
- Skill/will matrix.
- Questioning and listening skills.
- Observation skills.
- Effective and efficient.