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Positive Impact Communications Techniques training course

Course code: LM05

N.B. This is a Virtual classroom course.

Course overview

A 1 day course, involving two half day on-line workshops, aiming to develop communication styles and presentation techniques to enable the delegate to deliver information with maximum impact and positive influence.

Positive Impact Communications Techniques

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Benefits of attending for the learner

  • Increased understanding of a range of communications methods and styles and be able to apply these to achieve maximum impact.
  • Be able to deliver a competent and confident whole brain based presentation.

Benefits of attending for the employer

  • Employees will be able to present information in a range of settings with clarity and conviction.
  • Employees will be able to adapt their communication style to develop rapport with others.

What you will learn

  • Understand different methods of communication and how to use these effectively.
  • Explain verbal and non-verbal cues and how to respond appropriately.
  • Identify how to make a positive contribution in meetings.
  • Apply techniques for delivering a whole-brain based presentation.
  • Apply techniques to deliver information in a clear and non-confrontational way.
  • Understand how to listen deeply and empathetically.
  • Identify own working style, implications of this and how to 'style step' to develop rapport.

What qualifications will you achieve?

  • A Develop in-house course certificate.

How is this training delivered?

  • This course involves two 4 hour on-line sessions. A pre course diagnostic/assessment and post course SWOT, into action workbook and presentation action plan.

What do I need to bring with me?

  • Prior to the first session, delegates will receive a diagnostic/assessment followed by a SWOT and into action workbook to enable them to prepare for the delivery of a presentation at the second session.
  • Pen and paper to make notes.

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