16 October 2023 News
Develop Training is thrilled to announce the successful acquisition of the ISO 27001 Information Security Management System accreditation.
A decade has passed since Develop first sought accreditation for its Health and Safety Management Systems, a move that ran parallel to the then existing accreditation for Quality Management Systems. This recent success further solidifies our dedication to continuous quality improvement and stringent standards.
Ten years have seen a multitude of changes in the certification landscape; ISO 18001 has transformed into ISO 45001, while ISO 9001 itself underwent a significant update in 2015. Despite these transformations, the heart of Develop remains unchanged – a steadfast commitment to the “Plan-Do-Check-Act” mentality that drives continuous improvement.
Develop’s accreditation to ISO 9001 and 45001 standards has been a journey rather than a destination. We have continued to evolve, improve, and meticulously document our company processes to better support the organisation and the clients we work with. This year, we have reached a new level of maturity in utilising these standards to drive policy objectives that align with company strategy and key performance indicators.
The benchmark for quality
ISO 9001 serves as the benchmark for Quality Management Systems; the systems that underpin the quality of the product we deliver and a key driver for improvement in customer satisfaction.
On the other hand, ISO 45001 is the benchmark for Health and Safety Management Systems; it’s one of the reasons we audit our centres regularly to ensure compliance with processes and legislation. It’s also the reason we continually seek to reduce risk in practical training whilst still providing the highest quality practical training – something that has long been at the heart of Develop’s training programmes.
A decade of commitment to excellence
Holding these standards has not been without its challenges. Surveillance visits have demanded unwavering dedication, clear commitment from higher management, and significant resources to manage documentation and monitor performance. Develop has significantly invested in training to build greater audit capacity and skills, most notably in the creation of a dedicated internal Quality Assurance and Audit Team in 2021. Those trained auditors use their skills to monitor performance both internally and externally – a measure of our commitment to quality improvement and a key part of the company strategy.
We acknowledge that information security is a pressing concern for our clients, necessitating a commitment to the highest standards. To acquire ISO 27001 has meant revisiting all aspects of data security, from paper records and archive to digital records and disposal of data, from virus protection to firewalls, data backup and disaster recovery plans, all underpinned by enhanced training and awareness for colleagues.
As we celebrate a decade of growth, commitment, and excellence, Develop stands ready to continue leading the way in quality management and information security. Quality systems have, and will always be, an integral part of the Develop Training brand.