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ReView
                                    ISSUE 2   MARCH 21









                                  INDUSTRY NEWS, VIEWS AND UPDATES FROM DEVELOP TRAINING



   Welcome to issue two of Develop Training’s new ‘ReView’ newsletter.  We had great feedback from the
   introduction of this newsletter, the aim of which is to keep you up-to-date with all things Develop; from industry news
   and changes to regulations, to details of new courses or changes to existing, as well as news from across the group
   and features and interviews with industry experts from world leading trainers to those just beginning their careers in
   our sector.

   Despite the UK’s third national lockdown, the team at Develop has had a busy few months - how are we in March
   already! We have been rescheduling non-essential training for our customers, as well as running many of our courses
   virtually to ensure the safety of both of staff and delegates. We have also been developing a number of our in-class-
   room courses and making them suitable for delivery virtually. Of course, this is not possible for every single course we
   deliver, especially as we want to ensure that our delegates still receive the same high quality training experience as
   they would from an in-classroom delivery.  We are also continuing to work hard on the the 4 step measures for easing
   of lockdown following all Government guidance. I hope you enjoy reading this issue and if you have anything you   John Kerr
   would like including please email: marketing@developtraining.co.uk                                 Managing Director
                                                                                                      Develop Training



















                                                                                      PROJECT OVERVIEW
   A joint venture between Morrison Utility Services and Skanska began   Develop had provided training to tRIIO in the past, prior to 2016,
                                                                                      Develop managed  and  delivered  the  training  of  2,369
   8 years ago and as the contract nears completion, Develop caught up   however, tRIIO’s training department scheduled courses, and delegates
                                                                                      operatives working across 88 different subcontractors.  The
                                                                                      BOOKIT (LAP) was shortlisted for an award for innovation.
   with Joanne Green, Training and Competence Manager at tRIIO to talk   on those courses, using their own in-house system. This work was
                                                                                     This system reduced the administration headcount for tRIIO
   about the distance travelled and how working together to continue   then necessarily duplicated on Develop’s systems, a process that
                                                                                     by 4 people with a cost saving of £100,000 in the first year,
   to improve the way training and competence is managed, led to   was both time-consuming and inefficient for both companies. Such a
                                                                                    the system also enabled a self service booking facility for all sub
   perfecting an award winning booking system.               process also left little time for tRIIO to manage the wider training and
                                                                                   contractors as well as real time data on gap analysis and contract
                 PROJECT OVERVIEW
                                                                                 compliance.
                 Develop managed  and  delivered  the  training  of  2,369   development needs, in conjunction with Develop, of nearly 2,500 staff.
   tRIIO works in partnership with Cadent to maintain and improve the
                 operatives working across 88 different subcontractors.  The
                                                                              Develop has a dedicated team for key accounts such as tRIIO which gives
                 BOOKIT (LAP) was shortlisted for an award for innovation.
   supply of gas to millions of people living and working in North London   WHAT WERE THE SOLUTIONS & BENEFITS?
                                                                           a single point of contact for booking, planning and ongoing support making
                This system reduced the administration headcount for tRIIO
   and East of England, specialising in the delivery in the design and   Develop and Joanne worked together to build on the BookIT system
                by 4 people with a cost saving of £100,000 in the first year,
                                                                        planning seamless.  In addition, Develop now offers innovative training solutions
   contracting services for the UK’s gas distribution network – replacing   and streamline the course booking process and provide easy access
               the system also enabled a self service booking facility for all sub
                                                                   both blended, virtual and classroom.
   old mains, laying new ones, installing new connections to houses and   to data on gap analysis for sub contractors and to ensure ongoing
              contractors as well as real time data on gap analysis and contract

             compliance.
   commercial premises and helping with emergency response services.  contract compliance, with a suite of reports sent automatically to all
                                                 INNOVATIONS INCLUDE:
                                                 •  NCO 1 Trainee programme delivered all in centre with no requirement for portfolio completion when the learner leaves,
                                                             managers/sub contractors with a gap action report.
          Develop has a dedicated team for key accounts such as tRIIO which gives
   WHAT WERE THE CHALLENGES?                        saving time and money
       a single point of contact for booking, planning and ongoing support making
                                                 •  Confined Space  2 day medium risk programme – day 1 via virtual delivery with day 2 in centre for practical assessment
   The project was huge; on a scale like nothing before it, and when tRIIO   This new system was created, driven by Joanne, striving to want to
    planning seamless.  In addition, Develop now offers innovative training solutions
 both blended, virtual and classroom.            •  DSEAR Metering in Hazardous Area – 2 day virtual delivery again reducing travel and hotel costs
   and Develop Training agreed a five-year contract in early 2016 for the
                                                             improve what was on offer from off the shelf solutions. It is this vision
    delivery of a programme of over 200 compliance, health and safety,   that led to Joanne and her team working tirelessly with Develop to
 INNOVATIONS INCLUDE:
   and bespoke training courses to around 4,500 front-line operatives - it
 •  NCO 1 Trainee programme delivered all in centre with no requirement for portfolio completion when the learner leaves,   ensure the system was seamlessly and securely integrated between
 saving time and money  was always going to be a challenge for both businesses - but one they   tRIIO’s and Develop. This instantly removed any duplication of effort
 •  Confined Space  2 day medium risk programme – day 1 via virtual delivery with day 2 in centre for practical assessment  and provided straightforward access to training records and data.
   were both certainly ready for.
 •  DSEAR Metering in Hazardous Area – 2 day virtual delivery again reducing travel and hotel costs
                                                             Continued on page 2









                                                                                   0800 876 6708 | enquiries@developingtraining.co.uk | www.developtraining.co.uk




               0800 876 6708 | enquiries@developingtraining.co.uk | www.developtraining.co.uk
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