Essential Business Skills
Leadership & Management Courses
Leadership & Management Qualifications
Managing Health & Wellbeing
Operations / Departmental Manager (Private Sector)
Level 5 apprenticeship to gain skills required for the role of operations and departmental manager. Programme helps you deliver on plans and projects.
Operations / Departmental Manager (Public Sector)
Level 5 apprenticeship to provide the skills to implement collaborative transformation and solutions. Funded by the Apprenticeship Levy.
Team Leader / Supervisor
Level 3 apprenticeship for those in first line management with operational responsibility for managing a team. Ideal for team leaders and supervisors.
Behavioural Customer Services Training
1 day course using emotional intelligence to underpin the introduction of skills. Enables people to choose appropriate behaviour.
Communication & Presentation Skills
1 day course to help improve presentation skills. Ideal for middle to senior managers to support their communication techniques.
Customer Service Excellence
1 day course for the skills to provide excellent customer service. Course is for anyone who provides a service to customers.
1 day course to increase value in your business relationships. Suitable for anyone wishing to develop their communication skills.
Influencing & Communicating with Others
1 day course to develop your influencing skills to achieve outcomes. Suitable for anyone required to influence in the workplace.
Time Management: How to make the most of your time
1 day course to enable more productive use of your time. Course for those who wish to improve their personal effectiveness.
Be a more effective Manager
3 day course for an interactive workshop providing insights, behaviour, skills and tools to become a more effective manager.
1 day course to develop the skills and abilities of others. Suitable for all managers with responsibility for coaching people.
Collaborative Leadership & Management
Unique training solution designed to progress and support people working within a technical environment. Innovative programme accredited by the ILM.
1 day course for how to delegate tasks successfully. Suitable for managers and team leaders who need to delegate with confidence.
1 day course for maximising the performance of your teams. Suitable for anyone wishing to develop their leadership skills.
Leadership & Team Working: Leading Successful Teams
2 day course for the skills and techniques of leadership and team working. Learn and understand the dynamics of successful teams.
Leading & Managing Effective Meetings
1 day course for those who want to get the most out of their meetings. Suitable for those who lead formal or informal meetings.
1 day course to understand change and ways to cope with implementing change. Ideal for those wishing to plan and manage change.
½ day course to prevent and deal with grievance occurrence. Course is for all Line Managers responsible for managing employees.
1 day course to get the most out of performance reviews. Ideal for managers or team leaders who conduct performance reviews.
ILM Level 3 - Leadership & Management
Management skills training course for individuals who have management responsibilities but no formal training. Develop your leadership capabilities.
1 day course for improving mental resilience both in and out of the working environment. Benefits people working under constant pressure.
DTL understands the need for companies across all sectors to provide practical training to employees making the transition from operative to supervisor, and from supervisor to manager.
Whether you are a senior leader or just starting out on your management or leadership journey, our comprehensive range of courses are all designed to take you to next level. Our philosophy is very simple - great managers and leaders create great environments to work, which in turn produces profitable and productive organisations, with wellbeing at the top of the agenda.
All of DTL's three day management training programmes include Real-Play scenarios with trained actors, reflecting situations that delegates encounter every day in the workplace. This approach provides clients with practical training courses that are matched to the organisation and learner needs, with post-course evaluation to assess if the skills are remembered and implemented, or if further training is required.
DTL's Leadership & Management programmes are designed to progress and support employees from a variety of backgrounds, to increase their management and communication skills and mould them into effective leaders.
With training centres across England, Ireland and Scotland, and a dedicated team of offsite trainers, DTL offers flexibility, at a location to suit.
Delivery teams are experienced and take a collaborative approach to create truly bespoke training solutions aligned to the specific requirements of the business. As well as bespoke courses, DTL have a comprehensive set of, off-the-shelf one day courses designed to focus on essential learning points for immediate implementation in the workplace.
As the UK's largest Health, Safety and Compliance training organisation, DTL's Leadership & Management programmes can also be delivered alongside technical training to support wider learning and development.
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